Click the questions below to show the answers.
Here are many of our most frequently asked questions. If you have questions about a specific trip, check out the ride details section on the DAY TOURS’s individual web page.
We are always working to maintain a high standard quality to offer the best experience in one of the most mind-blowing destinations, Chiang Mai. At TRAILHEAD, we are committed to the highest standards of safety, quality and legal integrity when dealing with our customers.
Absolutely! custom trips are another specialty of the house! For families, groups of friends, work colleagues and whoever has the special requirements we will be happy to design special rides from the ground up at an affordable price. Contact us and we will help you plan your dream Ride!
The cost of our trips does not include airfares. However, we are happy to help you in finding the cheapest flights to join us in our tours. The prices vary depending on the season and the point of departure. Contact us for help!
For multiday tours we offer the best place in the locations en route for your maximum comfort and relaxation after all day longs ride.
Couples will generally receive queen or king size beds, while other riders will be paired in a room with someone of the same gender. In most of our accommodations, you will have a room with private bathroom. It is possible to request for a single room with a supplemental charge to the price of the trip.
We know that good food can really make a trip! This is a wonderful opportunity to experience genuine Thai cuisine or In some trip we provide western style BBQ. Don’t worry, we make sure that everyone eats well!
We will do our best to accommodate special dietary requests (e.g.. vegetarian, vegans, gluten free, etc.). Please, disclose your request when making your reservation through the booking form.
The difficulty of trails varies from trip to trip, and you can find more information on skills level required by viewing the skill and fitness rating on each trip.If you are in doubt contact us to understand which trip is suitable for you.
Our groups are usually start from two to four participants, with one guide per group. When group is bigger(more than four participants or the group that mixes with different skill and fitness condition participants) , second guide will provide extra support through out the trip to ensure the best level of quality and that every participant is well looked after.
For most rides and activities, participants must be at least 18 years old or 15 if traveling with an adult and they can meet the skill and fitness requirements.
We can put together a guided tour with rental cost eliminated for riders who bring their own bike and equipments.We recommend you bring your bike; you will ride better and with more comfort on your own bike than you will with a rental one. For your safety, make sure it is in excellent mechanical order and fits the requirements to handle the ride of your choice.
You will receive a detailed pre-departure information package after booking your trip with instructions on personal effects, gear and other equipment or learn from what to bring and to wear
For oversea or online applicant we recommend booking at least two weeks in advance to reserve your seat but if you are currently living in Chiang Mai ,our store front is welcome, come to book your trip today then go for a ride tomorrow!
Our pre-departure information package contains: travel insurance and visa information; type of clothing to pack; recommended personal items; bike and other equipment requirements for the trip you book; how to pack your own bike; vaccinations and medical conditions & kits; pre-departure training tips and guidelines; list of important phone numbers; tips on airfare; currency, electricity supply and tipping; cultural and tourist information about Chiang Mai, Thailand.
Yes we do,we provided free basic travel insurance for every participant .In case you need superior insurance, you can cover your trip with our partner WorldNomads.